Nexus: partner workflows and collaboration

Nexus structures how you work with partners - replacing email-based collaboration with a secure, traceable workflow layer across documents, cases, and systems.

It gives internal teams, partners, and clients a shared workspace to exchange documents, manage access, and coordinate actions with full visibility and control.

Core capabilities:
  • Case-centric views linking status, documents, actions, and counterparties
  • Secure file exchange with role-based access control
  • Full traceability of partner activity, document flows, and access history
  • Structured requests for missing documents, clarifications, and questionnaires
  • Optional partner self-service (user and role management)
  • Integration-ready (SSO/IAM and APIs)
Nexus in use

The examples below show production use and proof-of-concept work.

The savings figures below use simple operating assumptions and include a 50% realism factor.

Pricing is indicative and is confirmed after a brief initial workshop.

Partner collaboration portal (insurance)
What's the problem:
  • Sharing case information and documents with brokers and intermediaries is often handled manually via email.
  • Limited access control and no reliable audit trail.
  • Repeated clarification loops and delays, with poor visibility across interactions.
  • Difficulty scaling communication during peak periods.

What Nexus does:
  • Nexus provides a secure, case-centric collaboration layer for working with external partners.
  • It enables structured document exchange, clarification workflows, and granular access control, while maintaining full traceability of who accessed what and when.
  • The platform supports partner self-service for roles and permissions, configurable branding, and integration with internal systems via SSO and APIs.

What's the impact:
  • Estimated efficiency savings of about CHF 45k per year (assumes 18,000 interactions per year, 5 minutes saved per interaction, and CHF 60 per hour).
  • Reduced back-and-forth communication.
  • Faster and more structured partner interactions.
  • Full transparency and auditability.
  • Scalable collaboration during peak periods.

Typical engagement:
  • PoC: ~2 weeks
  • Tailored portal: ~1-2 months
  • Integration (SSO, APIs): ~1-2 months
  • Deeper system integration: depends on target systems
  • Pricing: starting from CHF 0 (setup), ~CHF 20k/year
  • Next step: share a sample partner workflow. We'll assess fit and estimate potential impact.

Proven in practice:
  • Reduced manual coordination and email dependency.
  • Improved transparency across partner interactions.
  • Reliable operation during high-volume periods.
Document, partner, and CRM platform
What's the problem:
  • Service reports, technical manuals, and partner interactions are often managed across folders, systems, and email.
  • Slow access to critical documents in the field.
  • Limited visibility on partners, contacts, and ongoing work.
  • Poor control over access and responsibilities, with fragmented collaboration between internal teams and external partners.

What Nexus does:
  • Nexus structures how you work with partners across documents, access, and workflows.
  • Documents are organized by product, site, or asset, with granular permissions for internal teams and external partners.
  • It tracks partner accounts, contact persons, and tasks, while enabling secure document exchange and structured collaboration.
  • QR codes provide direct access to relevant folders or files, helping field teams and partners reach the right information instantly.

What's the impact:
  • Estimated efficiency savings of about CHF 20k per year (assumes 12,000 updates per year, 4 minutes saved per update, and CHF 50 per hour).
  • Faster access to documents for field teams and partners.
  • Clear visibility on partners, contacts, and ongoing activities.
  • Secure and structured collaboration across organizations.
  • Improved traceability of document access and updates.

Typical engagement:
  • Setup (structure, permissions, partner and CRM data): ~2 weeks
  • Tailored workflows and extensions: ~1-2 months
  • Integration (SSO, APIs, authentication): ~1-2 months
  • Deeper system integration: depends on target systems
  • Pricing: starting from CHF 0 (setup), ~CHF 20k/year
  • Next step: share a description of your partner exchange and collaboration processes. We'll assess fit and estimate potential impact.

Proven in practice:
  • Centralized management of documents, partners, and tasks.
  • Faster document retrieval in field operations.
  • Reduced email-based coordination.
  • Reliable collaboration across internal teams and external partners.
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